On Communication Effectiveness ( From a reputed IT Organisation in the Finance vertical)

What is your significant learning’s from the program? (You’re Take away’s / Concepts most influenced by et al)

• Learnt the behavioral patterns & how to use them in practical scenarios.
• Effective communication, active listening and how effective communication needs to be accomplished.
• Learnt about the shortfalls of communication.
• Assertiveness and aggression & Effective communication.
• Effective communication. Interaction with the team was learnt effectively. Positive communication with the team and motivating discussions with appreciation.
• Understood various modes of communication and active listening.
• Was able to relate to work place and plan for script – mail, communication.
• Importance of listening and principles of communication.
• Learnt important aspects of communication.

What are your significant observations on the Programme?

• Excellent program.
• Role plays were excellent.
• Very good program. Would like to promote this to the next below level too. Good mix of theoretical, practical knowledge.
• Well organized and very useful as an individual.
• The program the key aspects of communication.
• The entire program was planned with active involvement of the participants.

What are your significant observations on the faculty conducting it?

• Faculty explained the topics in details and made us understand the scenarios and how to handle them.
• Good communication and friendly.
• Faculty was very good and made every one participate in the discussion.
• Good experience and can convey the message very well.
• Faculty is very experienced.
• Faculty has good level of expertise in business communication and is a very good trainer.
• The experience and values carried were very useful in this training and enjoyed the session.
• Excellent method of using videos and other exercises.
• Excellent communication and links with real world scenarios.
• Faculty is very capable to handle queries by providing suitable examples.

Any other Comments that you would like to share?

• I would like to revise what I learnt and implement in my work related activities.

Customer Orientation ( Feedback excerpts from a German IT Organization in Automotive vertical)

What Did You Like Most

1. The role playing and games, relating the scenario of game transaction with customer in real time.
2. The use of video clips was excellent.
3. The methods/tools which can be used at the work. Simple and thoughtful presentation.
4. Lots of games to get the concepts in a good practical approach.
5. Group exercise, media presentation with clippings.
6. The faculty liked the contents to situations encountered often at work. This was very helpful.
7. Clarity of presentation, methodical, well thought out structure, exercises were interesting & relevant.
8. The individual exercises and group activities. The clips used to demonstrate the scenario were too good.
9. Communication (fluency) and video clippings shown for explaining effectiveness and aggressions/affirmative was so nice and suitable for the training.
10. All the training contents, I will recommend this training to all my team members who are handling customers independently.

On Leadership Development Workshop ( From a reputed MNC in Pharmaceutical vertical )

Excellent session lot of practical examples will be very useful for building leaders.

• This is a great start towards improving team building ability by plugging our leadership skills loopholes.
• Session was very well designed and handled very well.
• It was very good training program and would love to have such programs.
• Leaders meet was excellent, we could learn lot of leadership quality from others and sanghamitra.
• Very good we need more programmes like this.
• It was very useful training as a leader to learn lots of management skills.
• This training provided opportunity to think about where i am, what is the best line that.
• It will definitely help us in implementing in our workplace to have effectiveness in growth of individual organization and team.
• Good mixing of exercises, discussions and group involvement, visual communication was very effective.
• Good workshop which enables introspection, good exercises and venue.